Privacy Policy – FAVbooking
At FAVbooking, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how FAVbooking collects, uses, shares, and safeguards user data when you access our platform, website, or services. By using FAVbooking, you agree to the terms described in this policy.
1. Information We Collect
FAVbooking may collect the following types of information:
- Personal Information: Name, phone number, email address, and other contact details provided by users
- Business Information (Vendors): Property details, pricing, location, images, and business-related information
- Communication Data: Messages, enquiries, and interactions via WhatsApp, calls, or social platforms
- Usage Data: Website interactions, IP address, browser type, and device information
- We collect only the information necessary to provide and improve our services.
2. How We Use Information
FAVbooking uses collected data for the following purposes:
- To connect users directly with property owners
- To display property listings and relevant details
- To improve platform performance and user experience
- To provide marketing support and promotional services to vendors
- To communicate updates, offers, and service-related information
FAVbooking reserves the right to use data for business analytics, service enhancement, and platform growth.
3. Data Sharing & Third-Party Interaction
FAVbooking operates as a direct connection platform, and therefore:
- User enquiries may be shared directly with property owners/vendors
- Vendors may directly contact users through provided details
- FAVbooking is not responsible for any communication, negotiation, or transaction between users and vendors
We do not sell personal data to unauthorized third parties. However, limited data may be shared with trusted partners for operational and marketing purposes.
4. No Booking Liability
- FAVbooking does not act as a booking agent or intermediary. All bookings, payments, and agreements are made directly between users and property owners.
- FAVbooking holds no responsibility for pricing, availability, service quality, cancellations, or disputes
- Users are advised to verify all details before making any payment or commitment
5. Vendor Responsibility
Vendors are solely responsible for:
- Accuracy of property details and pricing
- Communication with customers
- Service quality and customer experience
FAVbooking does not guarantee bookings, occupancy, or revenue for any vendor.
6. Data Security
FAVbooking takes reasonable measures to protect user data from unauthorized access, misuse, or loss. However:
- No online platform can guarantee 100% security
- Users share information at their own risk
7. Cookies & Tracking
FAVbooking may use cookies and tracking tools to:
- Enhance user experience
- Analyze traffic and user behavior
- Improve marketing and platform performance
Users can disable cookies through browser settings if preferred.
8. Policy Updates
FAVbooking reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the platform implies acceptance of the updated policy.
9. Consent
By using FAVbooking, users and vendors:
- Agree to share their information for platform usage
- Accept direct communication from vendors or customers
- Acknowledge that FAVbooking is a listing and connection platform only
10. Contact Us
For any queries related to this Privacy Policy, you can contact us:
📩 Email: support@favbooking.com
